- To perform high quality diagnostic and repair service at a fair
price using quality NAPA parts
- To employ ASE certified technicians
- To be dedicated to customer satisfaction
- To exercise reasonable care for the customer's property while in our
possession
- To obtain prior authorization and provide a price estimate for work
performed
- To provide a system for fair settlement of customer complaints
should they occur
- To maintain the highest standards of our profession
- To uphold the integrity of all members of the NAPA AutoCare program
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